Privacy Policy
Your data protection and privacy rights matter to us
Last updated: March 15, 2025 | Effective Date: March 15, 2025
Our Commitment
At Dynamix‑consoleon, we understand that your personal information deserves careful protection. This policy explains exactly how we collect, use, and safeguard your data when you interact with our business automation services. We believe transparency builds trust, so we've written this in plain language that makes sense to real people running real businesses.
Taiwan Compliance
Our data practices comply with Taiwan's Personal Data Protection Act and international privacy standards. We've structured our data handling to meet local regulatory requirements while maintaining the high privacy standards our clients expect. Your rights under Taiwan law are fully protected and clearly outlined below.
Data Collection
We collect information you provide directly, like contact details and business requirements, plus technical data from your website interactions to improve our services.
Processing & Use
Your information helps us deliver automation solutions, communicate effectively, and improve our services based on real client needs and feedback.
Protection & Storage
We use industry-standard security measures and store data only as long as necessary for business purposes or legal requirements.
Your Rights
You can access, correct, or delete your personal information at any time by contacting us directly through the methods listed below.
Information We Collect
- Contact information including name, email, phone number, and business address
- Business details such as company size, industry, and automation requirements
- Website usage data including pages visited, time spent, and interaction patterns
- Communication records from emails, calls, and support interactions
- Technical information like IP address, browser type, and device characteristics
- Financial information necessary for billing and payment processing
How We Use Your Data
- Providing business automation consulting and implementation services
- Communicating about projects, updates, and relevant business information
- Processing payments and managing billing for our services
- Improving our website functionality and user experience
- Complying with legal obligations and regulatory requirements
- Developing better solutions based on client feedback and usage patterns
Detailed Privacy Practices
Data Sharing and Third Parties
We don't sell your personal information to anyone. Period. We may share limited data with trusted service providers who help us deliver our automation solutions – think cloud hosting providers, payment processors, and communication tools. These partners are contractually required to protect your information and can only use it for specific business purposes we've approved.
In certain situations, we might need to share information to comply with legal requirements, protect our rights, or prevent fraud. But these situations are rare, and we'll always notify you when legally permitted to do so.
International Data Transfers
Some of our service providers operate outside Taiwan, which means your data might be processed in other countries. When this happens, we ensure these transfers meet Taiwan's data protection standards and include appropriate safeguards to protect your privacy rights.
Data Retention Periods
We keep your information only as long as we need it. For active client relationships, we retain data throughout the service period plus three years for business records. Marketing communications data is kept until you unsubscribe or ask us to delete it. Technical logs and website analytics are typically deleted after 24 months unless required for security purposes.
When we no longer need your information, we securely delete it using industry-standard data destruction methods. This includes both digital files and any physical documents containing personal information.
Your Privacy Rights Under Taiwan Law
Taiwan's Personal Data Protection Act gives you specific rights regarding your personal information. You can request to see what data we have about you, ask us to correct inaccurate information, or request deletion of your data when we no longer need it for legitimate business purposes.
You also have the right to restrict how we process your data in certain circumstances, and to receive a copy of your information in a portable format. To exercise any of these rights, simply contact us using the information provided below – we typically respond within 15 business days.
Security Measures and Data Protection
We take data security seriously because your business information deserves protection. Our security measures include encrypted data transmission, secure server hosting with regular backups, access controls that limit who can see your information, and regular security audits to identify and address potential vulnerabilities.
While we implement strong security practices, no system is completely foolproof. If we ever experience a data breach that affects your personal information, we'll notify you promptly and take immediate steps to minimize any potential impact.
Privacy Questions or Concerns?
We're here to help with any questions about how we handle your personal information. Reach out anytime, and we'll get back to you quickly with clear answers.